Are all products on VaporSupplyPro authentic?

Yes. We source all devices, disposables, pods, coils, and e-liquids directly from authorized distributors or manufacturers to ensure 100% authenticity.

Do you sell to both retail and wholesale customers?

Yes! VaporSupplyPro proudly serves both individual vapers and business buyers.

  • Retail customers can order single items or small quantities at competitive prices.

  • Vape shops, convenience stores, and other businesses can access bulk discounts, tiered pricing, and wholesale-level stock availability.

We designed the site so everyone can shop easily—no special login or business documents required for general bulk pricing. For large wholesale accounts, you may contact us for custom quotes.

How can I qualify for wholesale or bulk pricing?

Wholesale pricing is automatically applied when you purchase qualifying quantities of selected items. The more units you buy, the more you save.
If you are a high-volume buyer or operate multiple retail locations, you may request:

  • Custom bulk rates

  • Dedicated account support

  • Special-order inventory

  • Priority restocking notifications

Our wholesale team can also help you forecast demand or secure large quantities of fast-selling products before they restock.

What payment methods do you accept?

We offer several secure payment options, including CRYPTO. All payments are processed through fully encrypted gateways that meet PCI compliance standards.
Depending on your region and cart value, additional payment methods may appear at checkout. We do not retain your payment details on our servers for your safety.

How long does shipping and order processing take?

We strive to process and ship every order within 1 business day.
Actual delivery times depend on:

  • Your location

  • Shipping method selected

  • Carrier volume and holidays

Once your order ships, you will automatically receive a tracking number so you can follow your package in real time.

Can I track my order?

Absolutely. After your order is shipped, you will receive a tracking link via email or SMS.
This allows you to monitor each step of the journey—from label creation to carrier pickup to final delivery. If tracking updates seem delayed, please give carriers 24–48 hours to refresh their systems.

What is your return and refund policy?

Due to hygiene, safety standards, and manufacturer regulations, most vape products cannot be returned once opened or used.
However, we will always assist in the event of:

  • Items arriving damaged

  • Wrong products shipped

  • Products that are DOA (dead on arrival)

If you experience any issue, please contact us within 48 hours of delivery and include photos/videos so our team can assist you with a replacement, store credit, or refund depending on the situation.

What should I do if my item is defective or not working properly?

If a device appears defective:

  1. Stop using it immediately.

  2. Take clear photos/videos of the issue.

  3. Contact our support team with your order number and details.

We will evaluate the issue and provide the appropriate resolution. Many manufacturers require proof of defect, and we help streamline that process to ensure you’re taken care of quickly.

Are disposable vapes safe?

All disposable vapes sold on VaporSupplyPro come from reputable brands that comply with industry safety standards.
While we cannot offer medical advice, we ensure the products we carry meet strict manufacturing, packaging, and authenticity requirements for consumer safety.